Customer Service Pro - Growth, Training & Perks

U-Haul International, Inc.; La Crosse (WI); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Paid holidays

Vacation days

Life insurance

Discounts on products

Job summary

U-Haul International, Inc. is seeking a friendly Customer Service Representative who will be the face of our service.

You’ll assist customers with products and services, inspect and move equipment, and use U-Scan technology to manage rentals and inventory at our retail stores. We offer on-the-job education, two paid hands-on interviews, a $100 hiring bonus plus a $300 certification bonus after completing the Equipment Inspection and Verification program.

Qualifications

• Valid driver’s license and a clean driving record.
• High school diploma or equivalent.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring; propane filling and forklift certification as offered.

Skills

Customer service

Communication

Team player

Multitasking

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Mobile device usage

Job description

U-Haul International, Inc. is seeking a friendly Customer Service Representative who will be the face of our service.

You’ll assist customers with products and services, inspect and move equipment, and use U-Scan technology to manage rentals and inventory at our retail stores. We offer on-the-job education, two paid hands-on interviews, a $100 hiring bonus plus a $300 certification bonus after completing the Equipment Inspection and Verification program.