Customer Service Pro - $100 Hiring Bonus+OnTheJob Training

U-Haul; Colonial Heights (VA); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Career stability

Health insurance & prescription plans

Paid holidays, vacation and sick days

Education opportunities

Employee stock ownership plan (ESOP)

Job summary

U-Haul is hiring a Customer Service Representative to be the face of our commitment to helping customers. You will assist customers with rentals, manage inventory using U-Scan, and help prepare invoices while maintaining equipment on-site.

The role emphasizes safety, ongoing U-Haul education, and opportunities for advancement within a supportive team environment. Training and certifications are available as part of employment.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills preferred.
• Able to work with a team and handle multiple tasks.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and answer customer questions.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative to be the face of our commitment to helping customers. You will assist customers with rentals, manage inventory using U-Scan, and help prepare invoices while maintaining equipment on-site.

The role emphasizes safety, ongoing U-Haul education, and opportunities for advancement within a supportive team environment. Training and certifications are available as part of employment.