Customer Service Rep — No Weekends, Training & Growth

FASTSIGNS #220401; Akron (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

401k (after 6 months)

Paid Vacation and Holidays

No weekends

Ongoing Training Opportunities

Job summary

FASTSIGNS #220401 is seeking a Customer Service Representative to join our team in Akron, Ohio. The ideal candidate will be the first point of contact for customers, coordinate communication across two FASTSIGNS centers, and assist in process development and administration.

This role involves working with customers via email, phone, and in-person, building long-lasting relationships. Benefits include competitive pay, a 401k plan after six months, paid vacation, and ongoing training opportunities.

Qualifications

• 1-2 years of retail or counter sales experience preferred but not mandatory.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Ability to view a computer screen for long periods (4 hours or more per day).

Responsibilities

• Be the initial contact with current and prospective customers in our FASTSIGNS Center.
• Help coordinate all communication across two FASTSIGNS centers.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail or counter sales experience

Great listening skills

Organization skills

Outgoing and responsive

Ability to build relationships

Education

High school diploma or equivalent

Job description

FASTSIGNS #220401 is seeking a Customer Service Representative to join our team in Akron, Ohio. The ideal candidate will be the first point of contact for customers, coordinate communication across two FASTSIGNS centers, and assist in process development and administration.

This role involves working with customers via email, phone, and in-person, building long-lasting relationships. Benefits include competitive pay, a 401k plan after six months, paid vacation, and ongoing training opportunities.