Customer Service Representative

FASTSIGNS #111501; Mooresville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS International, Inc is seeking a Customer Service Representative in Mooresville, North Carolina. This role involves being the first point of contact for customers, preparing estimates, and delivering high-quality service. The ideal candidate should have 2-3 years of retail experience and a high school diploma.

The position offers a flexible schedule, training opportunities, and a performance bonus. Join a team dedicated to providing excellent service and building relationships with clients.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• Outgoing, responsive, and eager to learn.
• Great listening and organization skills.

Responsibilities

• Be the initial contact with customers in our FASTSIGNS Center.
• Prepare estimates and implement work orders.
• Build long-lasting relationships with clients.

Skills

Retail or counter sales experience

Listening skills

Organization skills

Outgoing personality

Education

High school diploma or equivalent

Job description

FASTSIGNS #111501 is hiring for a Customer Service Representative to join our team!

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development
• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Qualifications

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work