Customer Service Rep II — Public Service & Growth

State of Indiana; Greenfield (IN); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards

Health savings account

Pension plan options

Paid holidays

Education reimbursement

LinkedIn Learning access

Free Parking

Job summary

The State of Indiana's Bureau of Motor Vehicles in Greenfield seeks a Customer Service Representative 2 to administer driving exams and assist with titles and registrations. You will evaluate knowledge calmly and ensure adherence to traffic laws while handling front-line transactions.

Based in Greenfield with occasional regional travel, this role requires a high school diploma, 21+ years, and a valid driver’s license.

Qualifications

• High school diploma or equivalent is required.
• Must be 21 years of age or older.
• Must have a valid driver’s license for the past 12 months.
• Ability to travel up to 20% of the time.

Responsibilities

• Administer skills tests and evaluate driving skills.
• Assist customers with vehicle/watercraft titles and registrations.
• Maintain compliance with Indiana driving laws.
• Attend training classes and certifications as required.
• Travel to other branches within the region based on need.
• Substitute for Customer Service Representatives as needed.

Skills

Customer service

Cash handling

Communication

Travel readiness

Education

High school diploma or equivalent

Job description

The State of Indiana's Bureau of Motor Vehicles in Greenfield seeks a Customer Service Representative 2 to administer driving exams and assist with titles and registrations. You will evaluate knowledge calmly and ensure adherence to traffic laws while handling front-line transactions.

Based in Greenfield with occasional regional travel, this role requires a high school diploma, 21+ years, and a valid driver’s license.