Customer Service Rep I — Start Day 1 Benefits

Rentokil Terminix; Concord (NH); On-site; USD 21,000 - 26,000; Full time

Job summary

Rentokil North America, Inc. is hiring a Customer Service Representative to be the first point of contact for customers in-home and on-site visits. You will handle inquiries, schedule services, and support billing questions with a courteous, professional phone presence.

Join a team that values clear communication, multitasking, and teamwork with Sales and Service. This full-time role offers immediate benefits and opportunities for growth within a global pest-control leader.

Qualifications

• High school diploma or GED.
• Excellent listening and communication skills.
• Ability to multitask and enter accurate data while speaking with customers.

Responsibilities

• Maintain good customer relations on the phone and in person.
• Gather information from customers to help identify and solve problems.
• Confirm, schedule, and reschedule services for the customer.
• Set sales appointments for new customers.
• Answer billing questions.
• Complete general clerical duties as assigned.
• Work as a team with Service and Sales.
• Sell the value of our services and suggest upgrades to service.
• Smile while talking on the phone.

Skills

Listening skills

Communication

Telephone demeanor

Multitasking

Education

High school diploma or GED

Job description

Rentokil North America, Inc. is hiring a Customer Service Representative to be the first point of contact for customers in-home and on-site visits. You will handle inquiries, schedule services, and support billing questions with a courteous, professional phone presence.

Join a team that values clear communication, multitasking, and teamwork with Sales and Service. This full-time role offers immediate benefits and opportunities for growth within a global pest-control leader.