Customer Service Rep I — Start Day 1 Benefits & Growth

Rentokil Pest Control Ltd.; Rochester (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Benefits starting day 1

Health benefits

401(k) with company matching

Paid time off

Training and development

Job summary

Rentokil Pest Control Ltd. is seeking a Customer Service Representative to be the first point of contact for customers at their homes or businesses. You will gather details, schedule services, and handle billing inquiries while coordinating with Service and Sales to promote offerings.

We offer day-1 benefits for full-time colleagues, competitive hourly pay, health and wellness coverage, and opportunities for professional growth within a global leader in pest control.

Qualifications

• High school diploma or GED.
• Excellent listening and communication skills.
• Pleasant phone voice and ability to clearly speak and be understood on the phone.
• Demonstrate multitasking skills to enter accurate data and type while speaking with customers.
• Remain calm and able to work under pressure when busy and help other team members.
• Strong attention to detail and willingness to learn.
• Excellent organization and time management skills.

Responsibilities

• Maintain good customer relations both on the phone and in person.
• Gather information from customers to help identify and solve problems.
• Confirm, schedule, and reschedule services for the customer.
• Set sales appointments for new customers.
• Answer billing questions.
• Complete general clerical duties as assigned.
• Work as a team with Service and Sales.
• Sell the value of our services and suggest upgrades to service.

Skills

Excellent listening skills

Clear communication

Multitasking while speaking

Education

High school diploma or GED

Job description

Rentokil Pest Control Ltd. is seeking a Customer Service Representative to be the first point of contact for customers at their homes or businesses. You will gather details, schedule services, and handle billing inquiries while coordinating with Service and Sales to promote offerings.

We offer day-1 benefits for full-time colleagues, competitive hourly pay, health and wellness coverage, and opportunities for professional growth within a global leader in pest control.