Customer Service Rep — Growth, Remote Potential, $23/hr

Edfinancial Careers; Knoxville (TN); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Paid training

Educational assistance

Leadership development

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Life insurance

Disability insurance

Teledoc

EAP

Job summary

Edfinancial Services in Knoxville, TN is seeking a part-time Customer Service Associate to handle calls, provide information about products and services, and resolve questions quickly while complying with guidelines.

The role offers starting pay of $18.00/hour plus $5.09/hour health/welfare benefit, with paid training, educational assistance, and leadership development opportunities, plus a supportive team and potential remote work after training.

Qualifications

• Professional appearance and positive attitude.
• Strong communication and listening skills.
• Ability to deliver clear information and solve problems.
• Basic computer proficiency.
• Ability to collaborate with teammates and leaders.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about products and services.
• Resolve questions quickly while following guidelines.
• Use sound judgment to support customer interactions.
• Collaborate with the team to maintain a high-quality environment.

Skills

Communication skills

Empathy

Customer service

Problem solving

Team collaboration

Tools

Computer basics

Job description

Edfinancial Services in Knoxville, TN is seeking a part-time Customer Service Associate to handle calls, provide information about products and services, and resolve questions quickly while complying with guidelines.

The role offers starting pay of $18.00/hour plus $5.09/hour health/welfare benefit, with paid training, educational assistance, and leadership development opportunities, plus a supportive team and potential remote work after training.