Customer Service Rep — Growth Path & Benefits (Fitness)

National Fitness Partners; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Health insurance options

401K with employer match

PTO

Life Insurance

Job summary

National Fitness Partners, the largest Planet Fitness franchise, seeks a Customer Service Representative in Indianapolis for a full-time role focused on delivering a superior, judgment-free member experience and guiding prospective members through sign-ups.

We offer competitive pay with scheduled hourly increases, PTO, health options, a 401K with employer match, and strong growth opportunities within a team of self-starters dedicated to transforming lives.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Desire to learn and grow within the team.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Phone etiquette

Communication

Interpersonal skills

Job description

National Fitness Partners, the largest Planet Fitness franchise, seeks a Customer Service Representative in Indianapolis for a full-time role focused on delivering a superior, judgment-free member experience and guiding prospective members through sign-ups.

We offer competitive pay with scheduled hourly increases, PTO, health options, a 401K with employer match, and strong growth opportunities within a team of self-starters dedicated to transforming lives.