Overnight Fitness Member Care Specialist

Planet Fitness; Indianapolis (IN); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

PTO

401K employer match

Health, dental, vision

Life Insurance

Employee Assistance Program

Free Black Card membership

Job summary

Planet Fitness in Indianapolis is looking for a Customer Service Representative to join our team. You will provide a superior member experience, answer calls, greet guests, sign up new members and log amenities, and promote fitness classes.

The role requires basic computer skills, 18+ age, and a friendly, professional demeanor. We offer growth opportunities, shift-differential pay for select shifts, PTO, 401K with employer match, and benefits including health, dental, and vision coverage.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years or older and able to use a computer.

Responsibilities

• Provide superior customer service to members and guests.
• Answer phones politely using script and greet members.
• Sign up new members, tours, and log amenities.
• Respond to questions promptly and professionally.
• Process purchases at the point of sale system.
• Promote fitness classes to members and guests.
• Keep the club clean, sanitized and safe.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Basic computer skills

Job description

Planet Fitness in Indianapolis is looking for a Customer Service Representative to join our team. You will provide a superior member experience, answer calls, greet guests, sign up new members and log amenities, and promote fitness classes.

The role requires basic computer skills, 18+ age, and a friendly, professional demeanor. We offer growth opportunities, shift-differential pay for select shifts, PTO, 401K with employer match, and benefits including health, dental, and vision coverage.