Customer Service Rep — Banking/Loans + 401(k) Match

GreenStone Farm Credit Services; Ionia (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Vacation days

Sick days

Paid holidays

401(k) plan

Wellness subsidy

Student debt repayment

Yearly bonus

Job summary

GreenStone Farm Credit Services in Iowa seeks a Customer Service Representative dedicated to delivering exceptional service across customer segments. You will foster relationships and support branch operations, working closely with association staff to ensure smooth daily activities.

Join a team that values customer-first service and teamwork, with opportunities to grow within a respected farm credit organization in the community.

Qualifications

• HS Diploma or Equivalent.
• 2+ years customer service or office experience.
• Banking experience preferred.

Responsibilities

• Providing excellent internal and external customer service will be at the core of your daily interactions.
• This role will consist of daily customer interactions, answering incoming calls, receipting payments, disbursing funds, providing administrative assistance to our mortgage loan processing and loan documentation process.
• From collecting, coordinating, and uploading documentation to facilitating loan closings to ensure accuracy and customer satisfaction.
• You'll be involved in tasks ranging from data entry, loan servicing, maintaining branch operations and supply ordering.
• 5 days a week in the Ionia office.

Skills

Communication

Detail-oriented

Problem solving

Multitasking

Education

HS Diploma or Equivalent

Job description

GreenStone Farm Credit Services in Iowa seeks a Customer Service Representative dedicated to delivering exceptional service across customer segments. You will foster relationships and support branch operations, working closely with association staff to ensure smooth daily activities.

Join a team that values customer-first service and teamwork, with opportunities to grow within a respected farm credit organization in the community.