Customer Service Rep(02908) - 135 N. Randall Rd

SmartRecruiters, Inc.; Batavia (IL); On-site; USD 18,000 - 23,000; Part time

Job summary

SmartRecruiters, Inc. is hiring a Customer Service Representative (02908) at 135 N. Randall Rd, Batavia, IL. This part-time role involves helping customers by phone, email, or in person, with a friendly, professional appearance. Training is provided on the job.

Duties include taking orders, knowing the menu, resolving inquiries and complaints, handling money, and operating a touch-screen POS. Starting pay is $15/hr.

Qualifications

• Excellent verbal and written communication skills.
• Ability to process orders accurately over phone and in person.
• Ability to make correct monetary change with a calculator when needed.
• Familiarity with a touch screen POS system and basic computer workflows.
• Dependable, punctual, and able to work in a team environment.

Responsibilities

• Deal directly with customers by phone, electronically, or in person.
• Know the menu and assist customers accordingly.
• Handle and resolve inquiries and complaints.
• Greet customers, smile, and provide friendly service.
• Prepare all food products.
• Keep the front of the store clean and orderly.

Skills

Verbal communication

Order processing

Basic math

Customer service

Teamwork

Tools

Touch screen POS system

Job description

Customer Service Rep(02908) - 135 N. Randall Rd

• Part-time
• Job Category Org: Store Customer Service Rep

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare all food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Starting pay rate is $15/hr

All your information will be kept confidential according to EEO guidelines.