Customer Service Rep(02704) -950 N. Farnsworth Ave

SmartRecruiters, Inc.; Aurora (IL); On-site; USD 18,000 - 23,000; Full time

Job summary

SmartRecruiters, Inc. in Aurora, IL is seeking a Customer Service Representative for a full-time, on-site role at 950 N. Farnsworth Ave. The position involves greeting customers, answering questions, and processing orders on a touch screen system to support daily operations.

You will handle inquiries and complaints, maintain a clean front-of-house, and be part of a team focused on friendly, efficient service.

Qualifications

• Experience handling customer inquiries and processing orders.
• Ability to operate a touch screen computer system.
• Basic math for making correct monetary change.
• Clear, upbeat speaking voice.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Resolve customer inquiries and complaints.
• Assist in preparing of food products and keep the front of the store clean.
• Enter orders using a computer or touch screen system and process payments.

Job description

Customer Service Rep(02704) -950 N. Farnsworth Ave

• Full-time
• Job Category Org: Store Customer Service Rep

Customer Service Representative

The following general description applies to all Customer Service Representatives.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Starting pay is $15/hr