Customer Service Rep02704 950 N Farnsworth Ave

Domino's Franchise

Aurora (IL)

On-site

USD 17,047 - 24,280

Part time

14 days+
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Job summary

A popular food service provider in Aurora, Illinois is seeking a Customer Service Representative to engage with customers and resolve inquiries. Key responsibilities include processing orders, preparing food, and ensuring a clean environment. Ideal candidates are personable, dependable, and have strong communication skills. The starting pay is $15 per hour.

Qualifications

  • Must be able to make correct monetary change.
  • Ability to communicate verbally with customers and co-workers.
  • Must have a clear and upbeat speaking voice.

Responsibilities

  • Deal directly with customers by phone, electronically, or face to face.
  • Handle and resolve customer inquiries and complaints.
  • Help in preparing food products.

Skills

Verbal communication
Customer service
Motor coordination
Quick learning

Job description

Job Description

Customer Service Representative

The following general description applies to all Customer Service Representatives. Please read the detailed information listed below.

Job Duties
  • Deal directly with customers either by telephone, electronically or face to face.
  • Have a memorized knowledge of our menu.
  • Handle and resolve customer inquiries and complaints.
  • Smile both over the phone and when face to face with all customers.
  • Help in preparing of food products.
  • Clean, sweep and help keep the front of the store clean.
Training and Skills

Orientation and training provided on the job. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Preferred Qualities
  • Clean Cut & Personable
  • Outgoing & Energetic
  • Dependable, Reliable & Punctual
  • Prompt & Responsible
  • Quick Learner & Self Motivated

Starting pay is $15/hr

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