Customer Service Rep(02711) - 1036 S. York Rd

SmartRecruiters, Inc.; Elmhurst (IL); On-site; USD 19,000 - 22,000; Part time

Job summary

SmartRecruiters, Inc. in Elmhurst, IL is seeking a Customer Service Representative for a part-time, on-site role. You will interact with customers by phone, email or in person, learn the menu, and resolve inquiries and complaints to ensure a friendly experience.

You will handle cash transactions, enter orders on a touch screen, and help keep the front of the store clean. Orientation and on-the-job training are provided. Starting pay rate is $15/hr.

Qualifications

• Deal directly with customers either by telephone, electronically or face to face.
• Handle and resolve customer inquiries and complaints.
• Prepare all food products.
• Must have a clear and upbeat speaking voice when communicating with customers.
• Orientation and training provided on the job.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Handle and resolve customer inquiries and complaints.
• Prepare all food products.
• Clean, sweep and help keep the front of the store clean.
• Enter orders using a computer keyboard or touch screen.

Skills

Verbal communication

Customer service

Cash handling

Typing / data entry

Problem solving

Tools

Touch screen computer system

Job description

Customer Service Rep(02711) - 1036 S. York Rd

• Part-time
• Job Category Org: Store Customer Service Rep

Customer Service Representative

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare allof food products.
• Clean, sweep and help keep the front of the store clean.

Training

Orientation and training provided on the job.

Communication Skills

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Starting pay rate is $15/hr

All your information will be kept confidential according to EEO guidelines.