Customer Service Rep(09180) - 360 S. Weber Rd.

Domino's; Romeoville (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Domino's in Romeoville, IL is seeking a Customer Service Representative to greet customers, take orders, and help prepare food. You will handle inquiries, resolve issues, and process orders on our touch screen system.

Candidates should be clean, dependable, energetic, and punctual, with a friendly voice and strong math skills to provide correct change. Training is provided on the job; starting pay is $15 per hour.

Qualifications

• Ability to communicate verbally with customers and co-workers to process orders on the touch screen system.
• Must have a clear and upbeat speaking voice when communicating with customers.
• Ability to add, subtract, multiply and divide accurately and quickly, including making correct monetary change.

Responsibilities

• Deal directly with customers in person, by phone or electronically.
• Know the menu by heart and assist customers with orders.
• Handle and resolve customer inquiries and complaints.
• Smile and be personable with customers in person and on the phone.
• Assist in food preparation and keep the front of the store clean.

Skills

Communication skills

Verbal communication

Customer service

Math/ cash handling

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Customer Service Representative

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Starting pay rate is $15/hr

Job Location