Customer Service Rep (01788) - 1027 Main St

Domino's; Keokuk (IA); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401k

Awesome discounts on Pizza!

Full training with an industry leading

Descripción de la vacante

Domino's is seeking a Customer Service Representative to provide friendly, efficient service to our customers in-store, by phone, and online. You will assist with placing orders, answering questions, and resolving issues while upholding Domino's standards of quality and speed.

Key responsibilities include accurate order entry, processing payments, and upselling promotions. The role supports a fast-paced, customer-focused team environment with opportunities for growth and training.

Formación

• Team player with a positive attitude and punctuality.
• Friendly and comfortable talking to customers.
• Able to work efficiently in a fast-paced environment.
• Clear verbal communication with customers and co-workers to process orders in person or by phone.
• Excellent interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsabilidades

• Provide friendly, attentive service to customers over the phone and in person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Conocimientos

Team player

Excellent communication

Customer service

Multitasking

Descripción del empleo

Customer Service Representative

As a Customer Service Representative, you\'ll ensure positive experiences for Domino\'s customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.