Customer Service Rep01707 725 Pacha Parkway

Domino's Franchise; North Liberty (IA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Full training with an industry leading brand

Awesome discounts on Pizza

Job summary

A popular pizza chain in North Liberty, Iowa is seeking a Customer Service Representative to ensure positive experiences by managing calls, online orders, and in-person inquiries. The ideal candidate will be team-oriented, friendly, and flexible. Training is provided, and benefits include health insurance and discounts on pizza. This is a dynamic role suited for a customer-focused individual.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders and answering menu questions.
• Upsell additional menu items and promotions.
• Handle inquiries and complaints with professionalism.
• Accurately enter orders into the system.

Skills

Excellent communication and interpersonal skills

Ability to work efficiently in a fast-paced environment

Team player with a positive attitude

Job description

Overview

As a Customer Service Representative, you\'ll ensure positive experiences for Domino\'s customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!