Customer Service Rep(01725) - 1002 National Dr

Domino's; Ankeny (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Discounts on pizza

Career growth opportunities

Job summary

Domino's in Ankeny, Iowa, is seeking a full-time Customer Service Representative to join their team. In this role, you will provide exceptional service to customers in-store and via phone, ensuring satisfaction with every interaction. You will assist with orders, answer questions, and handle customer concerns professionally.

The ideal candidate will be articulated, friendly, and able to thrive in a fast-paced environment. Domino's offers health insurance, training, and exciting opportunities for internal promotion along with discounts on pizza.

Qualifications

• Must be a team player with a positive attitude.
• Comfortable talking to customers and providing friendly service.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Provide friendly and attentive service to customers.
• Assist customers with placing and customizing orders.
• Upsell additional menu items and promotions.
• Handle inquiries, concerns, and complaints professionally.
• Maintain cleanliness and organization within the store.

Skills

Communication skills

Interpersonal skills

Team player

Customer service orientation

Flexibility

Education

At least 16 years of age

Job description

Customer Service Rep(01725) - 1002 National Dr

• Full-time
• Job Category Org: Store Customer Service Rep

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.
• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!