Customer Service Rep(01707) - 725 Pacha Parkway

Domino's; North Liberty (IA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Discounts on pizza

Opportunities for internal promotion

Full training with an industry leading brand

Job summary

Domino's is looking for a Customer Service Representative in North Liberty, Iowa, to ensure positive customer experiences by handling calls, online orders, and inquiries with professionalism. The role includes upselling and managing complaints while maintaining a clean workspace.

Candidates should be team players with excellent communication skills and must be at least 16 years old. This position offers a fun, rewarding environment with health insurance and opportunities for internal promotions.

Qualifications

• Punctual and positive attitude.
• At least 16 years of age.
• Comfortable talking to customers.

Responsibilities

• Provide friendly and attentive service to customers.
• Assist customers with placing and customizing orders.
• Handle inquiries, concerns, and complaints with professionalism.

Skills

Communication skills

Customer service

Ability to work in a fast-paced environment

Team player

Job description

Job Description

As a Customer Service Representative, you’ll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast‑paced environment.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast‑paced working environment.
• Full training with an industry leading brand.
• Health insurance.
• Excellent career with great opportunities for internal promotion.
• Discounts on pizza.