Customer Service Rep(01725) - 1002 National Dr

Domino's; Ankeny (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Full training with an industry leading

Excellent career with opportunities

Awesome discounts on Pizza

Job summary

Domino's in Ankeny, IA is seeking a Customer Service Representative to create positive experiences for every guest. You will handle calls, online orders, and in-person inquiries with professionalism and efficiency, assisting with orders and resolving issues.

As a team player with a positive attitude, you will work in a fast-paced environment, communicate clearly with customers and co-workers, and enjoy industry-leading training and benefits such as health insurance and pizza discounts.

Qualifications

• Team player with a positive attitude.
• Comfortable talking to customers in person and on the phone.
• Ability to work efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide friendly service over phone and in-person.
• Assist customers with placing orders and answering menu questions.
• Upsell menu items and promotions.
• Handle inquiries and resolve complaints empathetically.
• Enter orders accurately and process payments.
• Maintain store cleanliness and organization.

Skills

Communication

Interpersonal skills

Team player

Positive attitude

Fast-paced environment

Flexibility

Customer service

Job description

Job Description

Come Work for #1 Pizza Company in the world! Join our team,

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!