Customer Service Rep.

Express Employment Professionals - Cincinnati East; Red Bluff (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Red Bluff, CA is seeking a Customer Service Representative to handle calls and emails, assist with service changes, and maintain records. The role runs Mon-Fri, 8am-5pm, is temporary, and starts at $20.00 per hour.

Ideal candidates bring strong communication, organization, and basic MS Office skills; bilingual in English and Spanish is a plus. This position focuses on delivering friendly, professional service and coordinating with field staff

Qualifications

• Previous customer service experience preferred.
• Strong verbal and written communication skills.
• Comfortable using computers and Microsoft Office applications.
• Highly organized with the ability to manage multiple tasks and priorities.
• Positive attitude and willingness to learn.
• Bilingual in English and Spanish is a plus.
• Schedule is Mon-Fri 8am-5pm.
• Temporary position to start.

Responsibilities

• Answer customer phone calls and emails in a professional and courteous manner.
• Assist customers with starting, stopping, or making changes to their service.
• Process payments and update customer account information.
• Create work requests and coordinate service needs with field staff.
• Respond to customer concerns and assist with billing questions.
• Maintain accurate records and customer information.
• Deliver exceptional customer service and support every day.

Skills

Customer service

Communication skills

MS Office

Organization

Bilingual English/Spanish

Tools

Microsoft Office

Job description

Customer Service Representative, Red Bluff CA:

Pay starts at $20.00/hr!

Responsibilities of the Customer Service Rep.:

• Answer customer phone calls and emails in a professional and courteous manner
• Assist customers with starting, stopping, or making changes to their service
• Process payments and update customer account information
• Create work requests and coordinate service needs with field staff
• Respond to customer concerns and assist with billing questions
• Maintain accurate records and customer information
• Deliver exceptional customer service and support every day

Requirements of the Customer Service Rep.:

• Previous customer service experience preferred
• Strong verbal and written communication skills
• Comfortable using computers and Microsoft Office applications
• Highly organized with the ability to manage multiple tasks and priorities
• Positive attitude and willingness to learn
• Bilingual in English and Spanish is a plus
• Schedule is Mon-Fri 8am-5pm
• Temporary position to start