Customer Service Rep

Onyx West Partners; Omaha (NE); Sur place; USD 35 000 - 46 000; Plein temps

Résumé du poste

Onyx West Partners in Omaha, Nebraska seeks a full-time Customer Service Rep to support clients with investment products and account management tasks.

You’ll handle inquiries, provide product information, and help ensure client satisfaction. The role combines administrative duties with direct client interaction in a fast-paced financial services environment.

Qualifications

• High school diploma or equivalent is required.
• At least one year of customer service experience.
• Strong communication and problem-solving skills are essential.
• Familiarity with financial products is a plus.

Responsabilités

• Handle client inquiries and provide information about investment products.
• Assist with account management tasks.
• Ensure client satisfaction and effective communication with clients.
• Support project management, client communication, and data analysis as part of daily duties.

Connaissances

Communication skills

Problem-solving

Data analysis

Formation

High school diploma or equivalent

Outils

Microsoft Office

Project management software

Data analytics platforms

Description du poste

Onyx West Partners, a financial services company in Omaha, Nebraska, seeks a full-time Customer Service Rep. This role involves assisting clients with investment products and account management tasks in a dynamic financial environment.

As a Customer Service Rep, you'll handle client inquiries, provide product information, and ensure client satisfaction. Your responsibilities will include a mix of administrative tasks and direct client interaction, with opportunities for skill development and growth.

You’ll be part of our collaborative team in Omaha, Nebraska, where you’ll work alongside a diverse group of professionals in a dynamic and supportive environment. Our office is centrally located, providing convenience and accessibility for our employees, with ample parking and easy access to public transportation. You’ll have the opportunity to collaborate with cross‑functional teams, share ideas, and contribute to our shared goals. Our office is equipped with state‑of‑the‑art technology and modern amenities, including comfortable seating, high‑speed internet, and a well‑stocked break room. We value work‑life balance and offer flexible work arrangements, allowing you to manage your time effectively. To succeed in this role, you’ll need to be a team player, adaptable, and comfortable working in a fast‑paced environment. You’ll be responsible for tasks such as project management, client communication, and data analysis, using tools like Microsoft Office, project management software, and data analytics platforms. Our office culture fosters open communication, continuous learning, and professional growth, with regular team meetings, training sessions, and opportunities for skill development.

Available: a attractive compensation ranging from $35,000 to $45,819 per year, depending on qualifications and experience. Benefits are not specified, but we’re committed to a collaborative workplace and professional growth.

To succeed, you should have a high school diploma or equivalent and at least one year of customer service experience. Strong communication and problem‑solving skills are essential, along with comfort working with diverse clients. Familiarity with financial products is a plus.

Handling client inquiries, providing information about investment products, assisting with account management tasks, ensuring client satisfactionHigh school diploma or equivalent, one year of experience in customer service or a related field