Customer Service Rep

Keystone Premier Group; Dallas (TX); On-site; USD 50,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Keystone Premier Group in Dallas, TX is hiring a Customer Service Rep for a full-time role. You will handle client inquiries, process claims, and maintain accurate records in a fast-paced, collaborative environment.

The role requires strong English proficiency, excellent communication skills, and a customer-centric approach. Benefits include health insurance, retirement plans, and paid time off, with opportunities for growth in a modern workplace.

Qualifications

• Strong English proficiency.
• Excellent communication skills.
• Customer-centric approach to problem solving.
• Basic insurance knowledge.

Responsibilities

• Handle client inquiries.
• Process claims.
• Maintain accurate customer records.
• Provide timely and accurate information to clients.
• Assist with policy questions.

Skills

English proficiency

Communication skills

Customer-centric approach

Job description

Keystone Premier Group, a leading insurance company, is hiring a Customer Service Rep in Dallas, TX for a full-time role. to deliver exceptional customer service and support our mission.

As a Customer Service Rep, you'll handle client inquiries, process claims, and maintain accurate records. Ensure clients receive timely, accurate information, and assist with policy questions.

Work in Dallas, TX, in a dynamic, fast-paced environment with a collaborative team. Be part of a close-knit group that values teamwork and support.

The salary range for this position is $50,000 to $71,157 per year, with comprehensive benefits such as health insurance, retirement plans, and paid time off. During the interview, you can discuss the specifics of the benefits package, which includes competitive pay that reflects your skills and experience. This role offers a active workplace where you'll have the opportunity to use a variety of tools and technologies to complete your tasks efficiently. The workplace is modern and collaborative, fostering a culture of innovation and teamwork. To excel in this position, you should have a strong background in your field, excellent problem-solving skills, and the ability to work well under pressure. The job requires a high level of attention to detail and the capacity to meet tight deadlines. If you're looking for a challenging and rewarding career with excellent benefits and growth opportunities, this position could be a great fit for you.

Requirements include strong English proficiency, excellent communication skills, and a customer-centric approach. Basic insurance knowledge and a desire to help others are essential.

Assist clients with policy inquiries and claims processing, maintain accurate customer records, provide timely and accurate information to clientsStrong command of English language, excellent communication skills, basic understanding of insurance products and services, customer‑centric approach to problem-solving