Customer Service Rep

Quartz National Group; Colorado Springs (CO); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Wellness Program

Job summary

Quartz National Group in Colorado Springs, CO is seeking a Customer Service Rep for a full-time position. You will handle inquiries, resolve issues, and maintain high customer service standards in a collaborative team environment.

Compensation and benefits vary by role and experience, with monthly payroll. A strong emphasis on excellent communication and customer satisfaction is required.

Qualifications

• Experience in customer service and a strong commitment to customer satisfaction.
• Excellent communication skills and ability to handle inquiries effectively.
• Strong work ethic and capable of maintaining accurate records of interactions and transactions.

Responsibilities

• Assist customers with inquiries and concerns, process transactions and resolve issues, maintain accurate records of customer interactions and transactions.
• Provide high-quality customer service to ensure customer satisfaction and resolve issues promptly.

Skills

Customer service

Communication skills

Work under pressure

Education

High school diploma or equivalent

Job description

Quartz National Group, a financial services company based in Colorado Springs, CO, is seeking a Customer Service Rep for a full-time position. This role offers an attractive compensation and benefits package.

As a Customer Service Rep, you will be responsible for providing excellent customer service, handling inquiries, and ensuring customer satisfaction. You will also be tasked with resolving customer issues and maintaining a high level of customer service standards.

You will be part of a dedicated team in a dynamic environment, working in Colorado Springs, CO. The workplace is known for its collaborative atmosphere and commitment to customer service excellence.

Benefits and Compensation

Employees can expect to be paid on a monthly basis, with the exact salary determined by their role, experience, and the company's budget.

• Health insurance typically covers a range of medical services, including doctor visits, hospital stays, and prescription medications, with employees and their dependents eligible for coverage.
• Retirement plans, such as a 401(k) or pension scheme, allow employees to save and invest a portion of their salary for future financial security.
• Other standard benefits may include paid time off for vacations and sick days, professional development opportunities, and wellness programs.

The exact pay and benefits details, including specific coverage limits and contribution percentages, are available upon application and may vary depending on the employee's location and the company's policies.

Qualifications

To be successful in this role, you should have previous experience in customer service, excellent communication skills, and a strong commitment to customer satisfaction. A high school diploma or equivalent is required.

Responsibilities

• Assist customers with their inquiries and concerns, process transactions and resolve issues, maintain accurate records of customer interactions and transactions.
• High school diploma or equivalent, previous customer service experience, excellent communication and interpersonal skills, ability to work well under pressure, proficiency in basic computer skills.