Customer Service & Rental Experience Specialist (Flexible Schedule)

Hertz; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

40% discount on base Hertz rentals

Medical, Dental & Vision plans

401(k) with employer match

Paid Parental Leave & Adoption Support

Employee Assistance Program

Educational Reimbursement & Discounts

Voluntary Insurance - Pet, Identity/CT

Job summary

Hertz Tampa is looking for a Flexible Customer Service Associate to guide customers through the rental process while delivering world-class service. You will contribute to sales, handle objections, and support a smooth pickup experience. The role includes shuttling customers and ensuring vehicles are ready for pickup, including cleaning and basic checks.

The schedule runs 10am to Midnight, Tuesday through Saturday, totaling 40 hours per week. Perks include competitive pay and benefits.

Qualifications

• Strong oral and written communication of ownership, accountability, and initiative.
• Must be able to sit, stand, walk, bend and twist, drive, lift, and read.
• Knowledge of operating office equipment such as computer terminals and telephones.

Responsibilities

• Consult with customers on their rental to determine needs.
• Actively offer products and services to maximize revenue.
• Shuttle customers as needed during the rental process.
• Ensure vehicles are prepared for pickup, including cleaning and basic inspection.
• Assist with fueling and fluid checks and assess minor damage.

Job description

Hertz Tampa is looking for a Flexible Customer Service Associate to guide customers through the rental process while delivering world-class service. You will contribute to sales, handle objections, and support a smooth pickup experience. The role includes shuttling customers and ensuring vehicles are ready for pickup, including cleaning and basic checks.

The schedule runs 10am to Midnight, Tuesday through Saturday, totaling 40 hours per week. Perks include competitive pay and benefits.