Customer Service & Project Coordination Specialist

FASTSIGNS Parker/Castle Rock; Long Beach (CA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Life Insurance

Bonus program

Job summary

FASTSIGNS of Long Beach is seeking a Customer Service Representative with an interest in Project Coordination. The role involves serving as the first point of contact for walk-ins, email, and telephone customers, and collaborating with management to satisfy customers and drive revenue.

You will manage sales activities from lead generation through project coordination, requiring a customer-focused, organized approach.

Qualifications

• Serves as first point of contact for walk-ins, email, and telephone customers.
• Works with management and support teams to satisfy customers and generate revenue in line with company’s vision and values.
• Responsible for sales activities from lead generation through project management.
• Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
• Inside Sales 2+ years experience
• Customer Service skills and experience

Responsibilities

• Working with customers at front counter doing consultative sales
• Providing detailed communications via email, phone, in person
• Consulting, troubleshooting, problem-solving to create signs for customers
• Meeting sales targets (monthly and annually)
• Scheduling appointments as needed

Skills

Inside Sales

Customer Service

Job description

FASTSIGNS of Long Beach is seeking a Customer Service Representative with an interest in Project Coordination. The role involves serving as the first point of contact for walk-ins, email, and telephone customers, and collaborating with management to satisfy customers and drive revenue.

You will manage sales activities from lead generation through project coordination, requiring a customer-focused, organized approach.