Client-Facing Inside Sales Specialist

FASTSIGNS of West Metro, MN; Hattiesburg (MS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Competitive pay

Paid vacation and holidays

Performance bonus

Ongoing training opportunities

Job summary

FASTSIGNS #350301 is seeking a Customer Service Representative to be the first point of contact for customers, handling inquiries and helping with orders. The role involves preparing estimates, coordinating work orders, and ensuring timely delivery in a fast-paced environment.

You will participate in daily team meetings, support marketing plans, and strive to turn prospects into long-term clients while delivering high-quality service across multiple communication channels.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Customer service

Communication

Relationship building

Organizational skills

Education

High school diploma or equivalent

Tools

Computer proficiency

Job description

FASTSIGNS #350301 is seeking a Customer Service Representative to be the first point of contact for customers, handling inquiries and helping with orders. The role involves preparing estimates, coordinating work orders, and ensuring timely delivery in a fast-paced environment.

You will participate in daily team meetings, support marketing plans, and strive to turn prospects into long-term clients while delivering high-quality service across multiple communication channels.