Customer Service Rep / Project Coordinator

FASTSIGNS Parker/Castle Rock; Long Beach (CA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Life Insurance

Bonus program

Job summary

FASTSIGNS of Long Beach is seeking a Customer Service Representative with an interest in Project Coordination. The role involves serving as the first point of contact for walk-ins, email, and telephone customers, and collaborating with management to satisfy customers and drive revenue.

You will manage sales activities from lead generation through project coordination, requiring a customer-focused, organized approach.

Qualifications

• Serves as first point of contact for walk-ins, email, and telephone customers.
• Works with management and support teams to satisfy customers and generate revenue in line with company’s vision and values.
• Responsible for sales activities from lead generation through project management.
• Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
• Inside Sales 2+ years experience
• Customer Service skills and experience

Responsibilities

• Working with customers at front counter doing consultative sales
• Providing detailed communications via email, phone, in person
• Consulting, troubleshooting, problem-solving to create signs for customers
• Meeting sales targets (monthly and annually)
• Scheduling appointments as needed

Skills

Inside Sales

Customer Service

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Fast-growing visual communications company seeks Customer Service Representative person with interest in Project Coordination. The successful candidate:

• Serves as first point of contact for walk-ins, email, and telephone customers.
• Works with management and support teams to satisfy customers and generate revenue in line with company’s vision and values.
• Responsible for sales activities from lead generation through project management.
• Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The Successful Candidate Has

• Inside Sales 2+ years experience
• Customer Service skills and experience

Open to applicants with and without a college degree.

We Offer These Benefits

• Generous compensation above industry average
• Paid time off – vacation and sick days
• Participation in bonus program
• Medical, Dental, Vision, and Life Insurance provided at no charge for employee.

We Look For a Talented Person Adept At

• Working with customers at front counter doing consultative sales
• Providing detailed communications via email, phone, in person
• Consulting, troubleshooting, problem-solving to create signs for customers
• Meeting sales targets (monthly and annually)
• Scheduling appointments as needed

We Provide a Company Culture That Is

• Team-oriented – cooperative and collaborative
• People-oriented – supportive, focused on fairness; enjoys interacting with people
• Detail-oriented – focused on quality and precision

FASTSIGNS of Long Beach is part of a network of over 700 FASTSIGNS centers, worldwide. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!

Compensation: $43,500.00 - $50,000.00 per year

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.