Client-Focused Sales & Support Specialist

fastsigns-careers; Hattiesburg (MS); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Health insurance

401(k)

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #350301 is seeking a Customer Service Representative to join our team in the Center. The role involves being the first point of contact for current and prospective customers and learning to prepare estimates, implement work orders, and ensure timely completion of orders.

You will participate in daily team meetings, help execute business and marketing plans, and build long-lasting relationships by turning prospects into long-term clients.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Customer service

Communication

Relationship building

Organizational skills

Active listening

Education

High school diploma or equivalent

Job description

FASTSIGNS #350301 is seeking a Customer Service Representative to join our team in the Center. The role involves being the first point of contact for current and prospective customers and learning to prepare estimates, implement work orders, and ensure timely completion of orders.

You will participate in daily team meetings, help execute business and marketing plans, and build long-lasting relationships by turning prospects into long-term clients.