Customer Service & Production Coordinator

IML Containers/Labels North America Inc.; Aurora (IL); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Dental Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Resumo da oferta

IML Labels Chicago Inc. in Aurora, IL is hiring a Customer Service Representative to communicate with customers, confirm orders, and coordinate with planning and production. The role involves tracking delivery dates, managing new files and projects, and maintaining documentation.

Fluency in English is required; Spanish is a plus. Hours are 8:00 am to 4:30 pm CST, Monday to Friday. This full-time position offers benefits including 401(k), health/dental/vision insurance, disability coverage, and

Qualificações

• Must be fluent in English, both written and spoken.
• Spanish language skills are a plus but not required.
• High school diploma or associate’s degree.
• Experience in customer service or related fields.
• Ability to write clearly and assist with word processing.
• Strong communication, civility, professionalism, and teamwork.

Responsabilidades

• Communicate with customers and confirm orders.
• Work closely with planning and production to launch orders.
• Track delivery dates and update records.
• Manage new files and pre-press project requests.
• Enter information into databases and maintain paperwork.
• Attend customer meetings virtually or in person.

Conhecimentos

Customer communication

Written and spoken English

Written/spoken Spanish (asset)

Clear writing

Strong communication

Autonomy

Organization

Formação académica

High school diploma or associate’s degree

Ferramentas

Word processing

Database entry

Descrição da oferta de emprego

IML Labels Chicago Inc. in Aurora, IL is hiring a Customer Service Representative to communicate with customers, confirm orders, and coordinate with planning and production. The role involves tracking delivery dates, managing new files and projects, and maintaining documentation.

Fluency in English is required; Spanish is a plus. Hours are 8:00 am to 4:30 pm CST, Monday to Friday. This full-time position offers benefits including 401(k), health/dental/vision insurance, disability coverage, and