Customer Service Pro – Wholesale Sealer & Tools

SealMaster WNY and CNY; Buffalo (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Career Growth Opportunities

Job summary

A leading pavement services provider in Buffalo, NY is seeking a Customer Service Representative to enhance customer satisfaction. The individual will communicate with customers, process requests, and offer solutions in an industrial setting. Candidates should have a high school diploma, customer service experience, and be comfortable using technology. Benefits include competitive salary, health insurance, and career growth opportunities. Join our team to ensure excellent service and problem-solve effectively.

Qualifications

• Previous experience as a Customer Service Representative or similar role is preferred.
• Comfortable using computers and customer management software.
• Understanding of active listening techniques.

Responsibilities

• Maintain store inventory and equipment.
• Provide technical advice and solutions to customers.
• Document all customer interactions.
• Stay calm and polite when working with stressed customers.

Skills

Customer service experience

Communication skills

Problem-solving

Ability to work under pressure

Forklift operation

Education

High school diploma/GED

Tools

Customer management software

Job description

A leading pavement services provider in Buffalo, NY is seeking a Customer Service Representative to enhance customer satisfaction. The individual will communicate with customers, process requests, and offer solutions in an industrial setting. Candidates should have a high school diploma, customer service experience, and be comfortable using technology. Benefits include competitive salary, health insurance, and career growth opportunities. Join our team to ensure excellent service and problem-solve effectively.