Pro Customer Sales & Service Specialist

The Home Depot; Dickson City (Lackawanna County); On-site; USD 32,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Lackawanna County is looking for dedicated team members for its Pro Customer Service/Sales Team. This full-time position focuses on delivering exceptional service to professional customers including contractors and commercial clients. Responsibilities include helping customers with orders, leveraging product knowledge to drive sales, and maintaining a clean and organized environment. The ideal candidate excels in communication, teamwork, and sales-oriented tasks. Bilingual skills may be preferred depending on customer needs.

Qualifications

• Exceptional customer service skills.
• Ability to drive sales through product knowledge.
• Bilingual communication skills preferred depending on location.

Responsibilities

• Provide expert recommendations and tailored solutions for Pro customers.
• Meet monthly sales goals and metrics.
• Assist in processing orders and managing deliveries.

Job description

A leading home improvement retailer in Lackawanna County is looking for dedicated team members for its Pro Customer Service/Sales Team. This full-time position focuses on delivering exceptional service to professional customers including contractors and commercial clients. Responsibilities include helping customers with orders, leveraging product knowledge to drive sales, and maintaining a clean and organized environment. The ideal candidate excels in communication, teamwork, and sales-oriented tasks. Bilingual skills may be preferred depending on customer needs.