Pro Customer Service & Sales Specialist

The Home Depot; Buffalo (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer in New York is seeking a Pro Customer Service Sales representative to enhance the experience of professional customers. This full-time position emphasizes sales and customer relations, requiring expertise in products and service. Team members will focus on meeting sales goals, supporting order fulfillment, and collaborating for optimal customer service. Strong communication skills, including bilingual abilities, may be advantageous. The role supports the Pro Sales team in delivering tailored solutions for contractors and commercial clients.

Qualifications

• Experience in customer service roles, especially in retail.
• Strong sales skills and ability to meet sales goals.
• Knowledge of DIY products and solutions.

Responsibilities

• Assist Pro customers with product recommendations and order fulfillment.
• Proactively drive sales through relationship building.
• Collaborate with team members for inventory and sales initiatives.

Skills

Customer service

Sales expertise

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer in New York is seeking a Pro Customer Service Sales representative to enhance the experience of professional customers. This full-time position emphasizes sales and customer relations, requiring expertise in products and service. Team members will focus on meeting sales goals, supporting order fulfillment, and collaborating for optimal customer service. Strong communication skills, including bilingual abilities, may be advantageous. The role supports the Pro Sales team in delivering tailored solutions for contractors and commercial clients.