Pro Customer Service & Sales Specialist

The Home Depot; City of Dunkirk (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer located in City of Dunkirk is seeking individuals for its Pro Customer Service/Sales Team. In this role, you will provide outstanding service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, managing deliveries, and leveraging product knowledge to meet sales goals. Collaborative teamwork is essential to ensuring customer project success and maintaining a safe environment. Bilingual skills may be preferred based on customer needs.

Responsibilities

• Deliver exceptional experience for professional customers.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and metrics.

Skills

Bilingual communication skills

Sales techniques

Customer relationship management

Job description

A leading home improvement retailer located in City of Dunkirk is seeking individuals for its Pro Customer Service/Sales Team. In this role, you will provide outstanding service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, managing deliveries, and leveraging product knowledge to meet sales goals. Collaborative teamwork is essential to ensuring customer project success and maintaining a safe environment. Bilingual skills may be preferred based on customer needs.