Customer Service Pro: Urgent Requests & Scheduling

Empire-Today-LL; Anaheim (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health benefits

PTO & holidays

Wellness program

Professional development

Incentive program

Career advancement opportunities

Job summary

Empire Today seeks a Customer Service Representative to join a fast-paced, growth-oriented team in Anaheim. You will handle urgent requests promptly and coordinate customer repair schedules, ensuring clear communication across departments to maintain service quality.

The role requires a High School Diploma or GED, at least one year of customer service experience, and proficiency in MS Word, Excel, and Outlook. Competitive hourly pay and strong benefits are offered.

Qualifications

• High School Diploma/GED required.
• Minimum 1 year customer service experience required.
• Proficient in MS Word, Excel, and Outlook.

Responsibilities

• Assure all urgent requests are handled promptly.
• Organize and communicate customer repair schedules.

Skills

Customer service experience

MS Word

Excel

Outlook

Education

High School Diploma/GED

Tools

MS Word

Excel

Outlook

Job description

Empire Today seeks a Customer Service Representative to join a fast-paced, growth-oriented team in Anaheim. You will handle urgent requests promptly and coordinate customer repair schedules, ensuring clear communication across departments to maintain service quality.

The role requires a High School Diploma or GED, at least one year of customer service experience, and proficiency in MS Word, Excel, and Outlook. Competitive hourly pay and strong benefits are offered.