Customer Service Pro — Training, Growth & Benefits

Ccffamilyofbrands; Rialto (CA); On-site; USD 57,859,200 - 63,369,600; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Key Holder program

Life and AD&D Insurance

401(k) and Roth 401(k) with company  匹

Job summary

Speedy Cash in Rialto, CA is seeking a Customer Service Representative to help the local community access financial solutions. You will process transactions, build customer relationships, and support in-store activities with a focus on accuracy and service quality.

The role offers hands-on training, growth opportunities across eleven brands, and a comprehensive benefits program. You will work full-time in-store with a 40-hour schedule, including weekends.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS system, and Microsoft Office applications.
• Must be at least 18 years old (19 in some states).
• Background check will be conducted and results reviewed.
• Ability to stand and perform physical tasks as needed.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Offer personalized financial services to fit customers' lifestyles.
• Enter and maintain customer information in the POS system accurately.
• Support on-site activities, including store events and community outreach.
• Maintain store appearance and security procedures.

Skills

Customer service

Communication

Data entry

POS experience

Microsoft Office

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Rialto, CA is seeking a Customer Service Representative to help the local community access financial solutions. You will process transactions, build customer relationships, and support in-store activities with a focus on accuracy and service quality.

The role offers hands-on training, growth opportunities across eleven brands, and a comprehensive benefits program. You will work full-time in-store with a 40-hour schedule, including weekends.