Customer Service Pro: Tech-Savvy Support & Hands-On Training

Talentify; Columbus (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative in Columbus, Georgia. You will be the face of U-Haul’s service, helping customers on their journeys by inspecting and maintaining equipment and using up-to-date technology to dispatch and return gear.

The role offers on-the-job education, interview/bonus opportunities, and certifications such as U-Scan, propane, and forklift training, plus a range of benefits.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative in Columbus, Georgia. You will be the face of U-Haul’s service, helping customers on their journeys by inspecting and maintaining equipment and using up-to-date technology to dispatch and return gear.

The role offers on-the-job education, interview/bonus opportunities, and certifications such as U-Scan, propane, and forklift training, plus a range of benefits.