Customer Service & Equipment Specialist

U-Haul; Griffin (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Gym reimbursement

Health insurance

Paid holidays

Life insurance

401(k) savings

ESOP

Vision plan

Dental plan

Identity protection

Travel insurance

Job summary

U-Haul is seeking a Customer Service Representative in Griffin, Georgia to assist customers, manage rentals with U-Scan, and prepare invoices. You will move and connect trucks, inspect equipment, and educate customers about products and services. Training and certifications are provided for propane and forklift use.

Join a team focused on helping customers on their journeys with opportunities for growth, employment stability, and a comprehensive benefits package where eligible.

Qualifications

• Valid driver's license with a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Strong communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Griffin, Georgia to assist customers, manage rentals with U-Scan, and prepare invoices. You will move and connect trucks, inspect equipment, and educate customers about products and services. Training and certifications are provided for propane and forklift use.

Join a team focused on helping customers on their journeys with opportunities for growth, employment stability, and a comprehensive benefits package where eligible.