Customer Service Pro — Retail Support & Growth

Paycom - ATS; Parkersburg (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Paycom - ATS is seeking a Customer Service Representative to deliver fast, friendly service at the store. You will greet customers, answer questions, and help locate items while maintaining a clean and organized sales floor.

The role requires reading and writing in English, basic math for forms, and the ability to lift up to 50 pounds. The position is hourly with shifts that may be full- or part-time; training and advancement opportunities are available.

Qualifications

• Reads, understands, writes and communicates in English.
• Performs basic math for store forms.
• Interacts with customers and supports sales floor operations.

Responsibilities

• Provide fast, friendly service to customers.
• Interact productively with fellow employees.
• Stock shelves and coolers.
• Check identification and pricing of merchandise.
• Lift up to 50 pounds and operate in a cooler/freezer as needed.
• Assist customers in locating merchandise and retrieving items.
• Tolerate cleaning products and sanitize areas.
• Clean windows and update gas price signs.
• Sweep, mop, dust, and manage trash.
• Maintain store parking lot and surrounding grounds.

Skills

Reading & writing

English proficiency

Mathematical calculations

Cash handling

Customer service

Teamwork

Stamina (standing)

Education

None

Tools

Computer

Point-of-sale system

Job description

Paycom - ATS is seeking a Customer Service Representative to deliver fast, friendly service at the store. You will greet customers, answer questions, and help locate items while maintaining a clean and organized sales floor.

The role requires reading and writing in English, basic math for forms, and the ability to lift up to 50 pounds. The position is hourly with shifts that may be full- or part-time; training and advancement opportunities are available.