Customer Service Pro: Rentals, Tech Tools & Growth

Uhaul; Ellsworth (ME); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Paid holidays

Life insurance

Gym reimbursement

Job summary

U-Haul is seeking a Customer Service Representative in Ellsworth, ME to assist customers with products and services at the center. You will use U-Scan to manage rentals and inventory, move and hook up trucks, inspect equipment, and answer questions from customers.

The role requires a valid driver's license and a high school diploma or equivalent; responsibilities include preparing invoices, accepting returns, and ensuring safety during handling of equipment.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Ellsworth, ME to assist customers with products and services at the center. You will use U-Scan to manage rentals and inventory, move and hook up trucks, inspect equipment, and answer questions from customers.

The role requires a valid driver's license and a high school diploma or equivalent; responsibilities include preparing invoices, accepting returns, and ensuring safety during handling of equipment.