Customer Service Pro: Rentals, Tech & On-the-Go Help

U-Haul International, Inc.; Orlando (FL); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

LifeLock Identity Theft Protection

Dave Ramsey's SmartDollar Program

You Matter EAP

Job summary

U-Haul International, Inc. in Orlando is seeking a Customer Service Representative who will be the face of our service, helping customers with products, inspecting and maintaining equipment, and using U-Scan to dispatch and manage rentals.

The role includes hands-on training through U-Haul University, opportunities for advancement, and benefits such as health and life insurance, 401(k), and a comprehensive benefits package.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Orlando is seeking a Customer Service Representative who will be the face of our service, helping customers with products, inspecting and maintaining equipment, and using U-Scan to dispatch and manage rentals.

The role includes hands-on training through U-Haul University, opportunities for advancement, and benefits such as health and life insurance, 401(k), and a comprehensive benefits package.