Customer Service Pro — Rentals & Equipment Support

U-Haul; Eugene (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus $100

Cash bonus $300 after certification

Health insurance & prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k) plans

Job summary

U-Haul is seeking a Customer Service Representative in Eugene, OR. The role involves assisting customers with U-Haul products and services, using the U-Scan tech to dispatch and manage rentals, and helping prepare invoices and return equipment.

Training and certification opportunities are offered for propane and forklift operations. Join a team focused on safety, quality service, and career growth, including education through U-Haul University and a company culture that promotes advancement and

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Eugene, OR. The role involves assisting customers with U-Haul products and services, using the U-Scan tech to dispatch and manage rentals, and helping prepare invoices and return equipment.

Training and certification opportunities are offered for propane and forklift operations. Join a team focused on safety, quality service, and career growth, including education through U-Haul University and a company culture that promotes advancement and