Customer Service Pro – Rentals & Dispatch (Bonus Eligible)

U-Haul Co. of South Carolina; Waukegan (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Job summary

U-Haul is seeking a Customer Service Representative in Waukegan, IL to be the face of our service and assist customers with products and rentals.

You will use U-Scan technology to manage rentals, move and hook up trucks, and inspect equipment on the lot while answering questions and educating customers. On-the-job education is provided and a valid driver’s license and high school diploma are required.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Waukegan, IL to be the face of our service and assist customers with products and rentals.

You will use U-Scan technology to manage rentals, move and hook up trucks, and inspect equipment on the lot while answering questions and educating customers. On-the-job education is provided and a valid driver’s license and high school diploma are required.