Customer Service Pro - Remote & Flexible Schedule

State of Colorado; Colorado; Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Dental plans

Retirement plans (PERA)

Paid life insurance

Disability coverage

Employee Wellness programs

Flexible Spending Accounts

Health Savings Accounts

Holidays and vacation

Descripción de la vacante

State of Colorado - Colorado Parks and Wildlife seeks a Customer Service-focused Administrative Assistant II for Area 12 Lamar Service Center. You will be the first point of contact, handling licenses, registrations, payments, and inquiries from the public and CPW customers.

Responsibilities include clerical duties, dispatching to officers, maintaining records, and providing internal support to CPW colleagues. Some field work may be required; a strong emphasis on customer service is essential.

Formación

• Two (2) years of relevant experience in an office environment, customer service, front desk, call center, administrative support, accounting, finance, program or project management, or related work.
• A combination of related education in Natural Resources, Wildlife Management, Biology, or related fields and experience as described above.

Responsabilidades

• Provide customer service to CPW customers, including sale of wildlife and state park products and maintenance of customer records.
• Handle payments and operate the cash register; answer phones about hunting, fishing, parks, licenses and permits.
• Provide internal customer service and administrative support to the Area 12 team.
• Learn area and properties; potential field work and wildlife contact.
• Dispatch calls to officers and input information into databases.

Conocimientos

Organizational skills

Time management

Communication skills

Multitasking

Microsoft Word

Excel

Google Suite

Customer service

Educación

Natural resources related education

Herramientas

Google Suite

Databases

Electronic licensing systems

MS Word

Excel

Descripción del empleo

State of Colorado - Colorado Parks and Wildlife seeks a Customer Service-focused Administrative Assistant II for Area 12 Lamar Service Center. You will be the first point of contact, handling licenses, registrations, payments, and inquiries from the public and CPW customers.

Responsibilities include clerical duties, dispatching to officers, maintaining records, and providing internal support to CPW colleagues. Some field work may be required; a strong emphasis on customer service is essential.