Remote Wildlife & Parks Licensing Specialist

State of Colorado; United States; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & Dental

Retirement Plans

Life Insurance

Disability Coverage

Wellness Programs

FSAs/HSAs

Holidays & Leave

Flexible/Remote Work

Career Advancement

Public Service Loan Forgiveness

Job summary

Colorado Parks and Wildlife is seeking an Administrative Assistant II to support the Area 18 workgroup with customer service, licensing, and administrative duties. The role involves phone, in-person, and email interactions, data entry, and payments processing.

The position requires two years of related experience; residency in Colorado is required. Opportunities include flexible scheduling and potential remote work within state guidelines.

Qualifications

• Two (2) years of relevant experience in Accounting, Finance, Program or project management, Administrative Assistant, Front Desk, Call center, office environment, etc.
• Education and experience combined as stated in the minimum qualifications.

Responsibilities

• Handle customer service and administrative tasks for the Area 18 workgroup; provide diverse customer service via phone, walk-in, and email.
• Sell wildlife licenses and state park products; maintain customer records in IPAWS.
• Answer questions about hunting, fishing, parks, and wildlife regulations; provide information and guidance.
• Process license, permit, and merchandise payments; operate cash register.
• Dispatch calls to field officers and assist with internal operations and data entry in various applications.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Organizational skills

Education

Related education in Natural Resources or Public Administration

Tools

IPAWs

Google Suite

Microsoft Word

Excel

Job description

Colorado Parks and Wildlife is seeking an Administrative Assistant II to support the Area 18 workgroup with customer service, licensing, and administrative duties. The role involves phone, in-person, and email interactions, data entry, and payments processing.

The position requires two years of related experience; residency in Colorado is required. Opportunities include flexible scheduling and potential remote work within state guidelines.