Customer Service Pro: Quick Bonuses & Hands-On Equipment

U-Haul; Hudson (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Discounts on Apple products, Dell…

MetLife auto and home insurance

You Matter EAP

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service team and help customers throughout their journey. You will assist customers, manage rentals with U-Scan technology, and help move and connect trucks and trailers.

Responsibilities include inspecting equipment, answering questions, preparing invoices, and training through U-Haul University. A valid driver’s license and a high school diploma are required.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Team player

Problem solving

Basic computer skills

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service team and help customers throughout their journey. You will assist customers, manage rentals with U-Scan technology, and help move and connect trucks and trailers.

Responsibilities include inspecting equipment, answering questions, preparing invoices, and training through U-Haul University. A valid driver’s license and a high school diploma are required.