Customer Service Pro: Problem Solver & Relationship Builder

FASTSIGNS Parker/Castle Rock; Pooler (GA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS Center in the United States is seeking a dedicated Customer Service Representative to be the friendly first point of contact for customers. You will learn to prepare estimates, process work orders, and ensure timely delivery of finished orders, contributing to daily team meetings and the center's success.

You will interact with customers via email, phone, in-person, and on-site visits, building lasting relationships and delivering outstanding service while supporting marketing and

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Customer service

Relationship building

Communication

Multitasking

Organization

Education

High school diploma or equivalent

Job description

FASTSIGNS Center in the United States is seeking a dedicated Customer Service Representative to be the friendly first point of contact for customers. You will learn to prepare estimates, process work orders, and ensure timely delivery of finished orders, contributing to daily team meetings and the center's success.

You will interact with customers via email, phone, in-person, and on-site visits, building lasting relationships and delivering outstanding service while supporting marketing and