Customer Service Specialist — Build Lasting Client Relationships

FASTSIGNS #16201; Temple (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Vision insurance

Dental insurance

Competitive salary

Company parties

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #16201 is hiring a Customer Service Representative to be the first contact for current and prospective customers, learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and contribute to the center's success by building lasting relationships with clients.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent required.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

High school diploma

Communication

Customer service

Organization

Multitasking

Education

High school diploma or equivalent

Job description

FASTSIGNS #16201 is hiring a Customer Service Representative to be the first contact for current and prospective customers, learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and contribute to the center's success by building lasting relationships with clients.