Customer Service & Solutions Specialist (Flexible Schedule)

fastsigns-careers; Mooresville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training & development

Competitive salary

Flexible schedule

Health insurance

Vision insurance

Dental insurance

Paid vacation & holidays

Performance bonus

Ongoing training opportunities

Job summary

FASTSIGNS is hiring a Customer Service Representative in our Center. You will be the initial contact with customers, learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, be intimately involved in the Center's success, and work with customers by email, phone, or in person to build lasting relationships with prospects turned into long-term clients.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Customer service

Listening skills

Organization skills

Relationship building

Education

High school diploma or equivalent

Job description

FASTSIGNS is hiring a Customer Service Representative in our Center. You will be the initial contact with customers, learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, be intimately involved in the Center's success, and work with customers by email, phone, or in person to build lasting relationships with prospects turned into long-term clients.